Legal notices

These conditions of sale are defined by Chapel of Flora / Romain Gratiot & Natacha Birds, registered in the Paris Trade and Companies Register under SIRET number 84294953900022.

  1. DEFINITIONS :

These conditions of sale are concluded between:
– The seller: Chapel of Flora / Romain Gratiot & Natacha Birds,
– The buyer: any natural or legal person wishing to make a purchase via the website https://chapelofflora.com

  1. OBJECT :

These conditions of sale aim to define the contractual relations between Chapel of Flora / Romain Gratiot & Natacha Birds ,and the buyerand the conditions applicable to any purchase made through the website https://chapelofflora.com
The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, which the buyer acknowledges having read prior to his order.Before any transaction, the buyer declares on one hand that the purchase of products on the site https://chapelofflora.comis not directly related to his professional activity and is limited to strictly personal use and, on the other hand, have full legal capacity allowing him to commit to these general conditions of sale.
Chapel of Flora / Romain Gratiot & Natacha Birds reserves the right to modify these terms of sale at any time, in order to comply with any new regulations or to improve the use of its site. Therefore, the applicable conditions will be those in effect on the date of the order by the buyer.

  1. PRODUCTS:

The products offered are those which appear on the site https://chapelofflora.com, while stocks last.
Chapel of Flora / Romain Gratiot & Natacha Birds reserve the right to modify the product assortment at any time. Each product is presented on the website in the form of a description including its main technical characteristics (use, dimensions, materials). The photographs are as faithful as possible but do not bind the seller in any way.
The sale of products presented on the site https://chapelofflora.comis intended for all buyers residing in countries that fully authorize the entry of these products into their territory.

  1. PRICES:

The prices listed on the product sheets in the online catalog are in Euros ( € ) including all taxes (TTC)and taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products.
The seller reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.

  1. ORDER AND PAYMENT METHODS :

In order to place an order, the buyer must go through the following steps:
– Choice of the object or objects to purchase.
– By clicking on the “add to cart” button, the buyer accepts the “terms and conditions” written here.
– The buyer must choose the payment method he wishes to use.
– The buyer must then provide all the information necessary for the delivery of their product. If the information is incorrect or incomplete, the seller cannot be held responsible for the incorrect delivery of the product.
– After confirmation of payment, the seller will send the buyer an email confirming their purchase and then, within a few days, the tracking number for their package.

  1. PRODUCTION TIME:

As the products offered for sale can be manufactured on demand, the seller reserves a period of 10working days for production before proceeding with delivery.

  1. RESERVATION OF OWNERSHIP :

Chapel of Flora /Romain Gratiot & Natacha Birds retain full ownership of the products solduntil full payment of the price, including fees and taxes.

  1. WITHDRAWAL :

Pursuant to Article L121-20 of the French Consumer Code, the buyer has a period of fourteen working days from the deliveryof their order to exercise their right of withdrawaland thus return the product to the seller for exchange or refund without penalty, with the exception of return costs. Please note: any product returned broken /damaged or incomplete will not be eligible for a refund .

  1. DELIVERY:

Deliveries are made to the address indicated on the order form, which can only be in the agreed geographical area (Europe). Deliveries are made by La Poste viathe COLISSIMO delivery service with tracking and without signature for orders to France and European countries.
Delivery times are given as an indication; if they exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed.
The seller will provide the buyer with the tracking number of their package by email within a few days of their order.
The buyer will receive delivery to their home by their postman. If the buyer is absent, they will receive a delivery notice from their postman, which will allow them to collect the ordered products from the nearest post office, within a period specified by the postal services.

The risks associated with transport are the responsibility of the purchaser from the moment the items leave the seller's premises . The purchaser is required to check, in the presence of the postal employee or delivery person, the condition of the packaging of the goods and their contents upon delivery. In the event of damage during transport, any protest must be made to the carrier in advance within three days of delivery.

  1. RESPONSIBILITY :

The seller, in the process of distance selling, is only bound by an obligation of means. He cannot be held liable for any damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, interruption of service, or other involuntary problems.

  1. INTELLECTUAL PROPERTY :

All elements of thesite https://chapelofflora.com are and remain the intellectual and exclusive propertyof Chapel of Flora / Romain Gratiot & Natacha Birds. No one is authorized to reproduce, exploit, or use in any capacity whatsoever, even partially, elements of the site whether in the form of photos, objects, logos, visuals or text.

  1. PERSONAL DATA ( GDPR ) :

Chapel of Flora / Romain Gratiot & Natacha Birdsare committed to maintaining the confidentiality of the information provided by the visitor when browsing this website.
All information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him. He can make a request at any time by email to the following address: irrationalflames@gmail.com

In order to provide you with the best possible experience when using the Website, shopping on the Website, interacting with support services, subscribing to newsletters and other marketing communications, and other interactions between you and Chapel of Flora / Romain Gratiot & Natacha Birds, you may from time to time be required to provide personally identifiable information (“Personal Data”), which Chapel of Flora /Romain Gratiot & Natacha Birdscollects and processes.

Chapel of Flora / Romain Gratiot & Natacha Birds undertakes to collect and process personal data exclusively in accordance with its rights and responsibilities, under applicable laws and regulations, including the General Data Protection Regulation adopted by the European Union (“GDPR”).

The fundamental principles set out by the GDPR are that Personal Data must be:

  1. treated lawfully, fairly, and transparently with respect to individuals;
  2. processed only for specific, explicit and legitimate purposes and not processed in a manner incompatible with those purposes;
  3. processed only in a manner that is adequate, relevant and necessary in relation to the purposes for which they are processed;
  4. accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that Personal Data that is inaccurate, in relation to the purposes for which it is processed, is deleted or rectified without undue delay;
  5. processed only for the period necessary for the purposes for which the Personal Data are processed; and
  6. processed in a manner that ensures the security of personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.

This Privacy Policy sets out the Personal Data collection and processing practices of Chapel of Flora / Romain Gratiot & Natacha Birds.

Please read the Privacy Policy before browsing the Website or providing any Personal Data.

The Website contains links to sites or features operated by third parties, which are not subject to this Privacy Policy. Chapel of Flora / Romain Gratiot & Natacha Birdsdoes not monitor and is not responsible for the privacy practices or content of such sites or features operated by third parties.

Collection and processing of personal data.

Please note that you must provide Chapel of Flora / Romain Gratiot & Natacha Birdscertain personal data if you wish to purchase products directly from Chapel of Flora / Romain Gratiot & Natacha Birdson the Website (see also the Conditions of Purchase, if you wish to receive our newsletters or marketing communications.

If you choose not to disclose the personal data requested by Chapel of Flora / Romain Gratiot & Natacha Birdsfor such purposes, it may be that Chapel of Flora / Romain Gratiot & Natacha Birdscannot accept your purchase of products, your subscription to newsletters or marketing.

Chapel of Flora / Romain Gratiot & Natacha Birds collects and processes personal data in accordance with this privacy policy.

When purchasing products .
The types of Personal Data that Chapel of Flora / Romain Gratiot & Natacha Birdscollects and processes the following data when purchasing products, with the intended purpose and their respective retention period:
- Your name
- Your delivery and billing address
- Your mobile phone number
- Your email address
Legal basis and purpose: In order to fulfill the obligations of Chapel of Flora / Romain Gratiot & Natacha Birdsrelated to the purchase, such as order processing, fulfilling product deliveries, providing a product warranty, resolving disputes, collecting payments, handling complaints, withdrawals and refunds, and to comply with legal obligations (such as record keeping). During the period required for Chapel of Flora / Romain Gratiot & Natacha Birdscan fulfill its obligations, in particular its obligations regarding the granting of guarantees

When accepting a subscription to newsletters and marketing communications .
The types of personal data that Chapel of Flora / Romain Gratiot & Natacha Birdscollects when subscribing to newsletters and marketing communications are as follows:
- Your name
- Your date of birth
- Your country of residence and postal code
- Your email address
- IP address
- Phone numbers
Legal basis and purpose: After receiving your consent, Chapel of Flora / Romain Gratiot & Natacha Birdsreserve the right to process Personal Data for the following purposes: sending information about products, special offers, organizing competitions, conducting market research, measuring interest and improving the website, products and services of Chapel of Flora / Romain Gratiot & Natacha Birdsby email. Until consent is withdrawn. Please note, however, that for administrative purposes, this may take up to thirty days.

Third parties and transfer of personal data.

Unless otherwise stated in this Privacy Policy, Chapel of Flora / Romain Gratiot & Natacha Birdswill not intentionally disclose your Personal Data to third parties without your consent. Chapel of Flora / Romain Gratiot & Natacha Birdsmay, however, disclose information to third parties in the circumstances mentioned below.

  1. Service providers of Irrational Flames / Romain Gratiot.

Chapel of Flora / Romain Gratiot & Natacha Birds work with third-party service providers who depend on us for website and application development, hosting, maintenance, and other related services, order processing, payment processing, product delivery, email delivery services, newsletter delivery, marketing communications, and other related services.

These third parties may have access to your personal data in the context of the services they provide for Chapel of Flora / Romain Gratiot & Natacha Birds. Chapel of Flora / Romain Gratiot & Natacha Birdswill, however, limit the personal data provided to these third parties to what is reasonably necessary for them to fulfill their obligations towards Chapel of Flora / Romain Gratiot & Natacha Birds, and these third parties will always be subject to an obligation of confidentiality.

Cookies and analytical information.

Chapel of Flora / Romain Gratiot & Natacha Birds uses automatically collected information, which is not personal data, through cookies and other technologies to personalize your website experience, to deliver personalized advertisements, information and content, and to monitor and analyze your use of the website.

Google operates independently from Chapel of Flora / Romain Gratiot & Natacha Birds and applies its own privacy policy; please consult it on google.com. You can, from certain browsers, refuse the collection of navigation information by Google Analytics by using the Google opt-out option.

This Site, in particular, may use cookies and tracking technology depending on the features offered. Cookies and tracking technology are useful for collecting information about your use of our websites, information about your computer such as IP address and browser type, demographic data, and information to determine whether you arrived at our Site via a link from a third-party site, in which case the cookie may provide information about the URL and the associated site.

However, if you have previously provided personally identifiable information, cookies may be associated with that information. If you are a registered user, this may include your name and email address for verification purposes. Aggregated cookie and tracking information may be shared with third parties.

You can configure your web browser to not accept cookies. However, if you do not accept cookies, you will not be able to use all of the services offered, register on pages, post comments or make purchases. In addition, you will not be able to help us improve our site, our products, our offers and our marketing strategy.

For more information on how to prevent cookies from being stored on your computer, visit, for example, www.aboutcookies.org . You can also access the help menu of your web browser.

The cookies used on this site are as follows:
– Session cookies, which are deleted when the browser is closed
– First-party cookies, which are set by the web server of the page visited and share the same domain
– Third-party cookies, which are stored on a domain other than that of the page visited. This can happen when the web page references a file, for example a JavaScript file, which is located outside its domain.

Session cookies are used to track and store items in the shopping cart to ensure that a user is recognized when moving from one page to another within the site, and to verify that all information entered is saved. They are used only for this purpose and can only be accessed by this site.

Third-party cookies Web analytics software uses cookies to determine whether a user has visited a site before, the names of unique visitors, and how often they visit.

This allows us to know which sections of the site are most popular and to better optimize our content based on users' interests.

To enable users to share content with their contacts via social networks such as Facebook, Instagram, and Twitter, we integrate components provided by these third parties or develop our own components using their APIs. These third-party companies have their own privacy policies (Facebook User Privacy Policy), as well as publisher policies, with which we comply (Facebook Developer Policy).

  1. DISPUTE RESOLUTION :

These distance selling conditions are subject to French law. Any disputes or litigation will be brought before the competent court.